Celebrating Outstanding Enterprise Excellence and Innovation

Since 2011, SSF Global has been honouring Outstanding GCCs, GBS organizations, ER&D and Innovation Hubs, as well as those driving Innovative Process Transformation across industries.

To celebrate and recognize both organizational and individual excellence in enterprise transformation, SSF Global has been conferring the Excellence Awards and Recognitions continuously for the last 13 years.

These awards highlight winning practices, breakthrough innovations, and transformational excellence that drive business impact. Past winners have proudly showcased their recognition to global headquarters, clients and industry peers, making these awards a trusted benchmark for excellence in the GCC, GBS and ER&D landscape.

The Excellence Awards & Recognition are a cornerstone of our Annual GCC Conclave, hosted in major cities across India each year. They are designed to encourage organizations to innovate, embrace digital operating models, adopt best practices and build future-ready capabilities.

Annual SSF Excellence Awards & Recognition 2024 & Announcing 2025

Award Categories:

  • Outstanding GCC, GBS, ER&D, Offshore Delivery Units and Innovation Hubs
  • Innovative & Tech-Powered Process Transformation resulting in Business Impact (Enterprise/Function/Automation-led)
  • Enterprise Excellence Achievers – recognizing exceptional leaders who are shaping the future of global capability centers and creating value at scale
  • Pioneers & Visionary Leaders – to recognize and honor stellar contributions of distinguished leaders, who are key to the GCC/GBS/ER&D Strategy & Business Transformation implementation at the Industry Level

These awards continue to serve as an inspiration for the industry to push boundaries and drive enterprise excellence and innovation year after year.

GCC EXCELLENCE AWARDS & RECOGNITION

The Annual GCC Excellence Awards are designed to recognize contributions by Companies and Individuals/ Professionals that are broadly comparable.

EXCELLENCE AWARDS CATEGORIES

Category 1: For In-house Business Services Organizations (GCC, GBS, SSC, ER&D, Team Extension, IT Services): One or Multiple Service Functions, such as Information Technology (IT), Finance & Accounting (F&A), Human Resource (HR), Supply Chain Management, Operations, Customer Life Cycle Management, etc.

Category 2: For Delivering Business Impact Through GCC/GBS/ER&D / Offshore Delivery Unit by:

Category 3: For Outsourcing Service Providers (BPM or IT)

RECOGNITION

Successful Launch of GCC/ GBS/ ER&D/ Offshore Delivery Unit through In-house or Outsourced or Hybrid Strategy

For any query or for editable version of any particular category/sub-category form, write to awards@ssfglobal.in

FELICITATIONS

‘Pioneering Leader’ and ‘Enterprise Excellence Achievers’ in Global India – to recognize and honor stellar contributions of distinguished leaders, who are key to the GCC/GBS/ER&D Strategy & Business Transformation implementation at the Company as well as at the Industry Level

  • a. Pioneering & Visionary Leaders

  • b. Enterprise Excellence Achievers in Global India

Eminent Jury Panel

Ram S Ramasundar
Management Advisor & Industry Veteran; Formerly – MD Blue River Capital; Sr ED DLF Hotel; President & CFO Ranbaxy; MD & CEO Electrolux Kelvinator, ED PepsiCo

V V Ranganathan
Industry Expert & Governance Advisor; Independent Director on multiple leading Company Boards (Brigade Enterprises, Bharati Axa Life Insurance, formerly with Indus Towers & BirlaNu); Bharti Airtel Foundation, NHAI; Former Senior Partner EY – Country Leader for Strategic Growth Markets

chandrasekar_thyagarajan-pic

T Chandrasekar
CFO – Birlasoft and Formerly – CFO, Greaves Electric Mobility; VP Finance & CFO, India/South Asia – IBM

s-y-siddiqui

S Y Siddiqui
Former Executive Advisor, Chief Mentor and COO (F&A, HR, IT, Legal) at Maruti Suzuki India

Urs-Ulrich Katzenstein
Interim Director IT Transformation; & Formerly – MD, Metro GBS; and Head, IT Bell Foods Switzerland

Raghav Rao
CEO, Strelitzia Consulting; & Formerly – COO, Kriscore Capital; COO, Deutsche Bank; CAO, Lazard, Dir. Fidelity Investments

rohitgupta

Rohit Gupta
MD, RKG Stratedge LLP; and Former CFO & Sr. Finance Leader, ZEE Entertainment; Brightstar; NIIT; Virgin Mobile; Airtel

daniel-wocial

Daniel Wocial
Co-Founder & Managing Partner Helprise, & Formerly – CEO, Adecco Grp; MD, COO, Head Ops & Tech, Marsh Continental Europe; Partner & Head GDC Warsaw Mercer Services; HR MD AXA; HR L&D, HP

geeta-malhotra

Geeta Malhotra
Founder & CEO, Accuedge; & Formerly – Head GBS & Transformation, PMI; Head GBS, Avon; Partner IBM; VP Genpact

sudhir-banerjee

Sudhir Banerjee
Welleness Leaderand & Formerly – SVP, Country Head Teva Pharmaceutical India & GBS Teva-India & Croatia; SVP & Head GBS, ABB; & Sr Leader – Honeywell, GE, Eicher Motors

Process Intended for Determining
Awards and Recognition
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Process Intended for Felicitation
of Individuals
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THE HALL OF FAME – SSF Felicitations of BPM Achievers in Global India

Global-India

THE HALL OF FAME – SSF Felicitations of Pioneering & Visionary Leaders

Visionary-Leaders

Awards & Recognition for Excellence in Shared Services (2011-2024)

The Annual Conclave serves as the platform for recognizing and awarding Organizational Achievements and Professional Excellence, thus setting benchmarks for the industry, and to encourage organizations and individuals to innovate, adopt shared services or deploy best practices as an effective business strategy to deliver business value.

2025 Winners

2024 Winners

2023 Winners

2021-22 Winners

2020 Winners

2019 Winners

2018 Winners

2017 Winners

2016 Winners

2015 Winners

2014 Winners

2013 Winners

2012 Winners

2011 Winners

SSF Excellence Awards & Recognition for Organizations

Winning Moments Captured… (2011-2024)
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EY-Gds
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Alcon Award
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Conclave Awards 2023
Conclave Award 2023
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Conclave Award 2023
Conclave Awards 2023
Conclave Awards 2023
Conclave Awards 2023
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About the Organizers

SSF Global

SSF Global is a pioneering, interactive platform of Business Process Practitioners & Experts, and Industry Veterans with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

We ideate and synthesize ‘best in context’ practices for successful transformation of business process in the corporate world. SSF began its journey in 2011 for the purpose of sharing of knowledge which was resident with a few leaders of the shared services and outsourcing industry.

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Contact Us

SSF Global
Corporate Office:
D-75, Malviya Nagar,
New Delhi – 11 00 17, India
Mobile No. : +91-98 9999 0344

Email ID: awards@sharedservicesforum.in
info@sharedservicesforum.in
www.sharedservicesform.in

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